The Measuring Change Toolkit helps you to involve people in measuring the impact (the outcomes!) of what you do. It can be used for:

  • Planning what you do
  • Involving the people you work with
  • Measuring the difference you make
  • Telling others about what you achieve


It can be used by different people in your community, group or organisation (depending on what you want to do). You can use all the information by reading through the different sections or go directly to the place you need. It is designed to follow the Big Lottery’s approach to developing your project and setting outcomes. We also introduce you to Results Based Accountability or RBA, which provides a way for you to measure the impact of your project.

Measuring Change is structured in different parts, depending on what you want to us it for.

  • Part One introduces you Outcomes – what are they and how you do you use them?

  • Part Two helps with Understanding Need for your project which helps you to focus on what needs to be done.

  • Part Three has advice on Setting Aims, Objectives and Outcomes for you to be clear on what you want to achieve and how you will achieve it.
  • Part Four helps you to Track Your Progress when working toward achieving your outcomes and how you can measure the difference you will make.
  • Part Five provides examples of the different Tools for Measuring Outcomes you can use when working with groups.
  • Part Six has suggestions on how you can Collect Evidence and make use of the information you have collected.
  • Part Seven gives ideas on how to Use the Information and how you can learn from and communicate the evidence you have gathered.
  • Part Eight introduces different ways to measure Soft Outcomes and Distance Travelled including Results Based Accountability, Social Return on Investment, The Outcomes Star and the Richter Scale
  • Part Nine is all about Results Based Accountability as a way to move quickly from strategy to action.
  • Part Ten take a brief look at Social Return on Investment at a way of assessing the value of your outcomes.
  • Part Eleven points to sources of Help and Information.
Understanding the Jargon: Jargon are special words or expressions that are used by a particular group that can be difficult for others to understand. Their use and meaning can change over time. This can be a little confusing, so throughout this toolkit we have inserted these jargon boxes to help explain their meaning.

It is important that you explain what you mean and you ask if the people you work with understand what you mean.

No Comments Yet.

Leave a comment